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 Helicon Tech : Common Questions
Subject Topic: ISAPI Rewrite; New Server; New Licence? (Topic Closed Topic Closed)
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GideonS
Newbie


Joined: 14 March 2007
Posts: 3
Posted: 03 June 2008 at 4:54am  

We have upgraded our server for our website. The domain is the same but the IP has changed. We have resintalled ISAPI rewrite but it is telling us we need to purchase a license in 2 days!

I need to fix this ASAP.

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GideonS
Newbie


Joined: 14 March 2007
Posts: 3
Posted: 03 June 2008 at 4:56am  

I should say that we have decommissioned the old server. We are only running this on one machine
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Yaroslav
Admin Group


Joined: 15 August 2002
Posts: 6520
Posted: 04 June 2008 at 9:51am  

Simply use your old registration key with this new installation. I cannot provide furhter help because you have not provided any information with which I could identify your order.

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Yaroslav Govorunov,
Helicon Tech
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Genevievec
Newbie


Joined: 25 September 2008
Posts: 2
Posted: 28 September 2008 at 8:02pm  

Hi, I'm having a similar issue except the old registration key will not work ... what happens in this situation?

 

Cheers,

Genevieve

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Lexey
Moderator Group


Joined: 15 August 2002
Location: Russian Federation
Posts: 8119
Posted: 29 September 2008 at 1:34pm  

Write a request to the [email protected] with the reference to this post and your order information (Order ID, Customer name or customer e-mail).
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Lexey
Moderator Group


Joined: 15 August 2002
Location: Russian Federation
Posts: 8119
Posted: 29 September 2008 at 1:36pm  

Oh, I see you have already written one. :)
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