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ISAPI_Rewrite 2.x (Forum Locked Forum Locked)
 Helicon Tech : ISAPI_Rewrite 2.x
Subject Topic: Windows Server 2000 Installation Failure
Author
Message |
Cazarin
Newbie


Joined: 29 September 2010
Posts: 4
Posted: 29 September 2010 at 10:44am

Hello everyone,

I have a server running Windows Server 2000 and I
downloaded Isapi Rewrite 2 (isapi_rwf_x86_0076) when I
try to install it on the server I get:

Fatal Error:

Installation ended prematurely because of an error.

There is no other information, does anyone have any
suggestions to try out? When I tried
msiexec /i rewriteXXX.msi /l* log.txt I received error:

Windows Installer
This installation package could not be opened. Verify
that the package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer package.

Thanks!
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 30 September 2010 at 2:17am

Firstly, please try to re-download the package and try to install once again. Maybe the package was corrupted.
Secondly, please make sure the IIS in installed and you have sufficient permissions to perform installation.

BTW, why do you want v2 not v3?

__________________
Regards,
Anton
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Cazarin
Newbie


Joined: 29 September 2010
Posts: 4
Posted: 30 September 2010 at 7:46am

Hello, Thank you for posting.

I have tried re-downloading it a couple times and I do have
rights on it.

I accidentally purchased the v2 instead of v3 and haven't
heard a response if they would kindly just swap them for me
since I'm having issues.

Any other thoughts?

Thanks,
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 30 September 2010 at 8:34am

So you want to replace v2 with v3?
Please write to [email protected] specifying that you want to change product and providing your reg credintials.
You'll be given a code for v3 in a matter of minutes.

__________________
Regards,
Anton
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Cazarin
Newbie


Joined: 29 September 2010
Posts: 4
Posted: 30 September 2010 at 8:40am

Thank you again Anton, I just tried emailing that and the
server responded "No such user here"


Your message did not reach some or all of the intended
recipients.

      Subject:     Hello there
      Sent:     9/30/2010 8:39 AM

The following recipient(s) cannot be reached:

      '[email protected]' on 9/30/2010 8:39 AM
            Server error: '550 <[email protected]>
No such user here'



Is there another address that I might be able to send to?

Thank you!!
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 30 September 2010 at 9:02am

We've checked an the email address is ok.
Please retry: [email protected]

__________________
Regards,
Anton
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Cazarin
Newbie


Joined: 29 September 2010
Posts: 4
Posted: 30 September 2010 at 9:09am

Hello again,

I tried again, same error:


Your message did not reach some or all of the intended
recipients.

      Subject:     Hello there
      Sent:     9/30/2010 9:07 AM

The following recipient(s) cannot be reached:

      '[email protected]' on 9/30/2010 9:07 AM
            Server error: '550 <[email protected]>
No such user here'


Thanks!
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 30 September 2010 at 9:23am

Ok, then please try to access our Helpdesk system: http://support.helicontech.com/helpdesk/
It's safe, so you can put your reg details wothout any concerns.

__________________
Regards,
Anton
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