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Subject Topic: Restarting Helicon Jet after Server Outag (Topic Closed Topic Closed)
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Rob Holmes
Newbie


Joined: 14 October 2008
Posts: 10
Posted: 20 March 2009 at 10:34am  

Hi,

We had a server outage last night (electrical failure and UPS did not kick in) - when power was restored Helicon Jet did not restart.

Is there any way that we can monitor HJ to see if it is running and a way of restarting using command line command to restart if it has stopped?  This way we can get our monitoring software to restart automatically if it fails.

Thanks,

Rob

PS - apart from this it works excellently

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Ruslan
Admin Group


Joined: 03 March 2008
Location: Ukraine
Posts: 44
Posted: 20 March 2009 at 12:06pm  

Hi!

1. Would you please tell us your IIS and HeliconJet version.

2. If possible show corresponding Windows Application Log record.

3. Clean HeliconJet cache ("C:\Program Files\Helicon\HeliconJet\Filters\HeliconJet_<SiteId>" or under web site root folder)

4. Restart IIS.
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