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 Helicon Tech : HotlinkBlocker
Subject Topic: AOL browser and dead images (Topic Closed Topic Closed)
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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 18 January 2009 at 3:19pm  

Hi there,

Have a problem with link protection giving AOL browsers dead images. If the same user uses IE all is well. Is there a Hotlink blocker and AOL problem? Thanks.

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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 19 January 2009 at 5:40am  

Can you please provide a piece of IIS log for the request in AOL browser.

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Regards,
Anton
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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 19 January 2009 at 8:44am  

Thanks. I will get that for you and post it shortly.

Am I correct in that link protection looks for the signature AND the IP address to be correct?

With AOL, they use a proxy server that has the effect of every element of a page appearing to come from a different IP address.

Once the containing HTML is rendered and given all of the image link signatures, if they were then requested from a different IP address, would they fail? I am guessing this could be the problem?

 

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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 19 January 2009 at 10:34am  

I have just emailed over a fragment of that logfile for you.  Thanks.
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 20 January 2009 at 8:43am  

For LINK protection it's vitaly important that the request to protected resources is performed from the same IP address as for .html/asp page.
As an alternative we may suggest you to use REDIRECT protection method.

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Regards,
Anton
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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 20 January 2009 at 8:45am  

Anton wrote:
For LINK protection it's vitaly important that the request to protected resources is performed from the same IP address as for .html/asp page.
As an alternative we may suggest you to use REDIRECT protection method.

Unfortunately AOL doesnt give us any control of the IP. Is there any way that LINK protection can be configured to not use the IP address as part of the verification, and just use the signature?  It is a big problem of Hotlink Blockers functionaility if it cant work with one of the worlds largest ISPs. Many thanks.

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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 20 January 2009 at 8:47am  

Sorry I forgot to mention that we can't use REDIRECT as we use it for PDF and media files. This is the very reason we chose Hotlink Blocker, as the LINK method seemed to support everything we need, but there was no mention that it doesnt work with AOL users. Thanks.
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 21 January 2009 at 5:25am  

Currently it is impossible to use LINK protection method while having different IPs.
We are thinking of implementing IP-less LINK protection in the next build, but this may take a little while.


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Regards,
Anton
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lantek
Newbie


Joined: 28 October 2008
Posts: 10
Posted: 21 January 2009 at 8:40am  

Anton wrote:
Currently it is impossible to use LINK protection method while having different IPs.
We are thinking of implementing IP-less LINK protection in the next build, but this may take a little while.

 

Do you have an idea of how long this might take? I need to know if I can wait for your next build, or if I need to find an alternative solution. The current situation with AOL users failing is quite an urgent one. Many thanks.

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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 23 January 2009 at 7:30am  

The new build will be available within a few days - most likely on Tuesday.

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Anton
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Anton
Admin Group


Joined: 30 January 2007
Location: Ukraine
Posts: 10519
Posted: 28 January 2009 at 3:37am  

New build is available for download. We've added a tick "Involve client IP address" which should be unchecked for you.



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Anton
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